A 3-minute primer to what sets us apart
After years in this industry working for other firms, we set out to create something much better: fill their gaps, break their molds, right their wrongs. Here are 4 ways we do this:
#1
We are not an ‘appraisal-factory’ for banks and mortgage companies
Since most appraisers (more than 90%)—from the local solo operator to the big national firm—rely on banks and mortgage companies for most of their appraisal orders, these institutions naturally become their most important clients.
This is bad for you for at least two reasons:
- Because these appraisal firms consistently get dozens of orders every month from each institutional client, your business frankly means very little to them—as a result, you can expect poor service (unreturned phone calls, missed deadlines, and an unreliable appraisal).
- And because these appraisal firms do most of their work for [1] banks who knowingly sacrifice quality and accuracy for an ultra-fast turnaround at a rock-bottom price, they have no choice but to become an assembly-line-like factory producing low quality, often inaccurate appraisals.
To maintain our service and quality standards, as well as our independence, we avoid working with institutional clients such as banks and mortgage companies.
Instead, we prefer to service individual private clients like you, as well as a host of legal, financial, and tax professionals and their individual clients.
As a result, most appraisals we do are used for a variety of personal, legal, or tax-related issues, rather than mortgage financing. That’s why we have better familiarity with your needs and situation.
Also, we haven’t developed the bad habits that come from constantly prioritizing speed and cost over quality and accuracy—habits that inevitably result in low quality, unreliable appraisals.
[1] You would think that banks and other mortgage lenders would care more about the appraisal being accurate. The truth is that they don’t, and here’s why.
Most commercial lenders give themselves a built-in margin of error of at least 20% – 30%, by lending only 70% – 80% of the property’s appraised value. That may work for them but can you afford to hire an appraiser whose value is wrong by 20% – 30% or more?
This is why most banks only care about the speed and cost of an appraisal, at the expense of accuracy – because they just want to sell as many loans as possible, as quickly and cheaply as they can.
#2
We never use trainee appraisers—all our appraisers have at least 15 years’ experience
Want to know an industry secret?
Many appraisal firms use inexperienced appraiser trainees, also known as ‘licensed appraiser assistants,’ to do your appraisal start to finish—with little or no supervision.
Upon completion, your appraisal is basically rubber-stamped with the signature of the senior appraiser you thought you hired to do the job.
Why? Because trainees work cheap—and sometimes they even work for free. This is how many appraisal firms cut costs to maximize profit, at your expense.
It’s a disturbingly common practice.
You see, trainees are supposed to be apprentices. But it takes years of oversight and hand-holding to correctly learn the trade and earn an appraisal license—most firms can’t be bothered with that.
Institutional clients like banks and mortgage companies have no problem with this practice because it enables appraisal firms to dramatically cut costs and speed up turnaround time.
As a result, banks get what they really want – cheap, fast appraisals. And as you just learned in the section above, banks don’t really care that this practice often leads to low quality, inaccurate appraisals.
But what about you?
Do you need a reliable, thoroughly-researched, accurate appraisal of your property? If so, you should avoid hiring an appraiser that primarily serves institutional clients.
We never use trainees or licensed appraiser assistants in any capacity. All our appraisers are NY State Certified and have at least 15 years’ experience.
When you work with us, you’ll have one highly skilled and experienced appraiser who works on your appraisal all the way through, from start to finish.
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I did a great deal of research and due diligence in trying to find an appraiser. I am very lucky that I found this company. Brian and his team are extraordinarily professional. They do excellent work at a very fair and reasonable price. You don’t have to look any further for a great appraisal company!
#1 of 49 reviews
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Prompt and expert service. They showed up on time and I received the appraisal promptly, as they said I would. I would highly recommend their services.
#2 of 49 reviews
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I needed an appraisal and contacted several appraisers. I chose this company. I was very pleased with the results. They got to work right away and presented me with a finished appraisal on time. My lawyer asked for some minor changes and they took care of it immediately. Very professional and helped me with all my questions.
#3 of 49 reviews
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Very happy with my experience with this company.
#4 of 49 reviews
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The firm is well educated in the valuation of commercial space. They were professional in every way. They were extremely responsive to my client and the lawyer in my office assigned to the litigation for which an opinion was sought. I highly recommend them.
#5 of 49 reviews
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We feel so fortunate to have found this company to assist us in appraising our property. Our appraiser, Brian was incredibly professional from start to finish. A pleasure to work with! I highly recommend using Brian for his high level of dedication he puts into his work.
#6 of 49 reviews
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I highly recommend the professional appraisal work of Brian & Steve. They are easy to communicate with and produced a comprehensive report us! They will be my “go-to” for future projects.
#7 of 49 reviews
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Great to work with Brian. Prompt response. Reasonable pricing. He even advised me on a property without charging, would definitely use them again.
#8 of 49 reviews
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Best commercial appraisal company! Fast, professional, knowledgeable.
#9 of 49 reviews
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Quick response to all correspondence, timely arrival and received my report well within the expected time frame. Very highly recommended.
#10 of 49 reviews
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From start to finish, the experience has been very good. The appraiser arrived on time for the appointment, the appraisal report was received within 2 weeks, and price was also very reasonable. I would highly recommend this company.
#11 of 49 reviews
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Arrived at appointment time, gave approximate date of completion and finished work ahead of schedule. Textbook customer service, would highly recommend.
#12 of 49 reviews
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Professional, courteous, prompt, thorough. That’s what this company is all about. Will use them again!
#13 of 49 reviews
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If anyone should ask for a recommendation for your service, I would be more than happy to supply them with a 5-star response: They were very professional and produced our appraisal in a very timely manner. I will call them in the future if necessary.
#14 of 49 reviews
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Very professional and efficient. Would definitely recommend. Brian is very nice to deal with.
#15 of 49 reviews
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Thank you for your professionalism, another great job done and at the right cost. Highly recommend.
#16 of 49 reviews
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Brian and his team are excellent professionals of integrity. They provide exceptional service and are very responsive to the needs of their clients. Specifically, Brian worked very closely with my company to get a detailed appraisal completed in immediate fashion. They will be my select appraisal firm and I highly recommend their services.
#17 of 49 reviews
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Five stars for me. Brian and his team were super helpful in getting a complete appraisal for a building I was looking to sell. He answered all my questions and the turnaround time was pretty quick. Highly recommend.
#18 of 49 reviews
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Extremely prompt and professional service!
#19 of 49 reviews
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Brian provide excellent service with timely turnaround preparing a very thorough appraisal report.
#20 of 49 reviews
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Professional and courteous.
#21 of 49 reviews
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This is the third time that my company is using this appraisal firm. We have found them to be extremely detailed and professional. Recently I needed an urgent appraisal. Brian promised me a “turn-around” at a very short notice to his office. He has delivered. I like how they do business, professional, detailed, quality work and with great efficiency.
#22 of 49 reviews
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They did two appraisals for me on properties. They were fast and provided a great service!
#23 of 49 reviews
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I had a most positive experience with Brian, who was courteous, informative and immediately followed up with any inquiries I had. The appraisal and report were executed in a timely manner. I would definitely recommend this company.
#24 of 49 reviews
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They were totally professional and always accessible. Brian was available every time I had a question. He showed great patience in obtaining the necessary information to make a really accurate appraisal which encompassed numerous pages that informed and explained his methods and conclusions.
#25 of 49 reviews
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Service was quick, detailed and tailored to what we needed and asked for. Price also very reasonable. Could not be happier.
#26 of 49 reviews
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These guys are total pros. I recommend them highly!
#27 of 49 reviews
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My experience with this firm has been an excellent one. They are helpful, responsive, efficient, and personable. I highly recommend their services.
#28 of 49 reviews
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Great service. Very thorough and diligent.
#29 of 49 reviews
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If you are looking for an appraiser who is honest and professional, you have found the one. Brian went above and beyond to get me the answers I needed and quickly. He was a pleasure to work with and extremely knowledgeable. Thank you, Barbara.
#30 of 49 reviews
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Very responsive. Appraiser came right on time. I would definitely recommend.
#31 of 49 reviews
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Very responsive and professional. I’m a developer.
#32 of 49 reviews
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This firm is 100% professional. Brian was courteous and on point. He proceeded in expedient fashion. I highly recommend Brian & his agency. I give them 5 stars across the board! I will be using this diligent firm in the future.
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#3
We guarantee our work
Most appraisers don’t. Having read the points above, you can probably understand why.
Knowing that your appraisal will not be challenged or rejected is as important as knowing it is accurate.
We guarantee your appraisal report will meet the reporting standards and requirements of the authority you’ll be submitting it to (court, IRS, or government agency).
#4
With us, you’re a big fish in a little pond
(instead of the other way around)
If you read the points above, you now understand why we avoid ‘institutional clients’ and their high-volume appraisal needs.
Instead we prefer to work with individual clients like you who need an appraisal of just one or maybe several properties.
We believe that when you hire a company for an important job, you should expect to be treated like an important person.
We know from experience this is not the case at many appraisal firms—where [2] big institutional clients are doted on, while individual clients like you are pushed to the back of the line and unapologetically treated as less important.
Our clients have our office numbers, cell phone numbers and personal e-mail addresses. We make ourselves available day and night. When you call, we answer. Not a receptionist or a pushy salesman.
We offer you a unique level of access and commitment—and we can usually do so at a lower cost than big name firms, because we don’t have to charge extra to cover bloated operational costs.
[2] Because we focus on individual clients like you, and avoid institutional clients, quite frankly, your business means a lot more to us than it does to most other appraisal firms.
From your first phone call, to your receipt of the completed appraisal report—our commitment to your satisfaction is evident throughout every step of the process.
Let's talk—get answers to your questions including info on appraisal pricing and timing.
Call for your price quote (takes just 5 minutes):
(914) 240-8253
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I did a great deal of research and due diligence in trying to find an appraiser. I am very lucky that I found this company. Brian and his team are extraordinarily professional. They do excellent work at a very fair and reasonable price. You don’t have to look any further for a great appraisal company!
#1 of 49 reviews
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Prompt and expert service. They showed up on time and I received the appraisal promptly, as they said I would. I would highly recommend their services.
#2 of 49 reviews
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I needed an appraisal and contacted several appraisers. I chose this company. I was very pleased with the results. They got to work right away and presented me with a finished appraisal on time. My lawyer asked for some minor changes and they took care of it immediately. Very professional and helped me with all my questions.
#3 of 49 reviews
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Very happy with my experience with this company.
#4 of 49 reviews
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The firm is well educated in the valuation of commercial space. They were professional in every way. They were extremely responsive to my client and the lawyer in my office assigned to the litigation for which an opinion was sought. I highly recommend them.
#5 of 49 reviews
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We feel so fortunate to have found this company to assist us in appraising our property. Our appraiser, Brian was incredibly professional from start to finish. A pleasure to work with! I highly recommend using Brian for his high level of dedication he puts into his work.
#6 of 49 reviews
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I highly recommend the professional appraisal work of Brian & Steve. They are easy to communicate with and produced a comprehensive report us! They will be my “go-to” for future projects.
#7 of 49 reviews
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Great to work with Brian. Prompt response. Reasonable pricing. He even advised me on a property without charging, would definitely use them again.
#8 of 49 reviews
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Best commercial appraisal company! Fast, professional, knowledgeable.
#9 of 49 reviews
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Quick response to all correspondence, timely arrival and received my report well within the expected time frame. Very highly recommended.
#10 of 49 reviews
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From start to finish, the experience has been very good. The appraiser arrived on time for the appointment, the appraisal report was received within 2 weeks, and price was also very reasonable. I would highly recommend this company.
#11 of 49 reviews
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Arrived at appointment time, gave approximate date of completion and finished work ahead of schedule. Textbook customer service, would highly recommend.
#12 of 49 reviews
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Professional, courteous, prompt, thorough. That’s what this company is all about. Will use them again!
#13 of 49 reviews
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If anyone should ask for a recommendation for your service, I would be more than happy to supply them with a 5-star response: They were very professional and produced our appraisal in a very timely manner. I will call them in the future if necessary.
#14 of 49 reviews
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Very professional and efficient. Would definitely recommend. Brian is very nice to deal with.
#15 of 49 reviews
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Thank you for your professionalism, another great job done and at the right cost. Highly recommend.
#16 of 49 reviews
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Brian and his team are excellent professionals of integrity. They provide exceptional service and are very responsive to the needs of their clients. Specifically, Brian worked very closely with my company to get a detailed appraisal completed in immediate fashion. They will be my select appraisal firm and I highly recommend their services.
#17 of 49 reviews
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Five stars for me. Brian and his team were super helpful in getting a complete appraisal for a building I was looking to sell. He answered all my questions and the turnaround time was pretty quick. Highly recommend.
#18 of 49 reviews
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Extremely prompt and professional service!
#19 of 49 reviews
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Brian provide excellent service with timely turnaround preparing a very thorough appraisal report.
#20 of 49 reviews
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Professional and courteous.
#21 of 49 reviews
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This is the third time that my company is using this appraisal firm. We have found them to be extremely detailed and professional. Recently I needed an urgent appraisal. Brian promised me a “turn-around” at a very short notice to his office. He has delivered. I like how they do business, professional, detailed, quality work and with great efficiency.
#22 of 49 reviews
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They did two appraisals for me on properties. They were fast and provided a great service!
#23 of 49 reviews
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I had a most positive experience with Brian, who was courteous, informative and immediately followed up with any inquiries I had. The appraisal and report were executed in a timely manner. I would definitely recommend this company.
#24 of 49 reviews
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They were totally professional and always accessible. Brian was available every time I had a question. He showed great patience in obtaining the necessary information to make a really accurate appraisal which encompassed numerous pages that informed and explained his methods and conclusions.
#25 of 49 reviews
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Service was quick, detailed and tailored to what we needed and asked for. Price also very reasonable. Could not be happier.
#26 of 49 reviews
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These guys are total pros. I recommend them highly!
#27 of 49 reviews
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My experience with this firm has been an excellent one. They are helpful, responsive, efficient, and personable. I highly recommend their services.
#28 of 49 reviews
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Great service. Very thorough and diligent.
#29 of 49 reviews
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If you are looking for an appraiser who is honest and professional, you have found the one. Brian went above and beyond to get me the answers I needed and quickly. He was a pleasure to work with and extremely knowledgeable. Thank you, Barbara.
#30 of 49 reviews
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Very responsive. Appraiser came right on time. I would definitely recommend.
#31 of 49 reviews
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Very responsive and professional. I’m a developer.
#32 of 49 reviews
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This firm is 100% professional. Brian was courteous and on point. He proceeded in expedient fashion. I highly recommend Brian & his agency. I give them 5 stars across the board! I will be using this diligent firm in the future.
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